Troubleshooting a network printer

Installing a networked printer

1) Select Start - Settings - Printers
2) Add a Printer - Click Next
3) Select Local printer and uncheck the Auto-detect box
4) Click Create a new port - pick TCP/IP from the drop-down menu,
  * If you are re-installing a printer using the same IP address, choose "Use the following port" and then pick the IP address from the drop-down menu.
5) Type in the printer name or IP address - Next and Finish
6) Now Select the manufacturer and then model from the available list
7) You can either keep the suggested printer name or put in something that makes sense to you. Click Next twice.
8) We suggest that you print a test page; Click Next and then Finish to complete.

To install a networked printer

To install a networked printer:
1) Start - Settings - Printers/faxes
2) Add a Printer - Next
3) Local printer, but uncheck Auto-detect box
4) Click Create a new port, and pick TCP/IP from drop-down list; Next
*If you are re-installing a printer using the same IP address, choose "Use the following port" and then pick the IP address from the drop-down list.
6) Type in printer name or IP address, Next, Finish
7) Select manufacturer and then model from the available lists
7) You can either keep the suggested printer name or put in something that makes sense to you. Click Next twice.
8) It's suggested that you print a test page; click Next and then Finish.

Getting the name of the networked printer

A networked printer can have up to 3 names:

1) The name by which it can be found on the network;
2) The IP address which has been assigned to it;
3) A nick name assigned to it.

To install a printer, you must know either 1) or 2) from the above list. If someone else has the printer installed, you can find the information needed on their computer:

To find the network name of the Printer

1) Click Start - Settings - Printer
2) Right-click the printers name and left-click on Properties
3) The name is now displayed next to the picture of the printer.

To find the IP address of the Printer

1) Start with the first three steps from above above.
2) Click the Ports tab, and widen the first column, to display the IP addresses of the printers.

Still cant find the problem here? Please contact us and we will get back to you with a solution - we are here to help.